FAQ’S

  • Do You Offer Complete Freedom In Customization?
  • Where Do I Place The Order?
  • Is There Any Direct Way To Communicate With The In-Charge?
  • Which Printing Technique Do You Employ?
  • What Is Your Minimum Order Limit?
  • Do You Deliver In Covid-19 Situation?
  • Do You Follow Covid-19 SOPs During Operation?
  • What Forms Of Payment Are Available?
  • How Do I Know My Order Has Been Shipped?
  • Do You Provide Prototypes For The Packaging?
  • What Are Your Delivery Charges?
  • Can We Add Amendments During The Packaging Process?

1. Do You Offer Complete Freedom In Customization?

Yes. At TheProductBoxes, you can enjoy a wide range of customization options. Moreover, we have no issue with our clients having their own opinion. Rather we respect new suggestions and ideas. It’s your packaging and how you want it is your responsibility. 

2. Where Do I Place The Order?

There are multiple sources where you can place your order. It’s either through email-ID, phone call, or visiting the office directly. 

Mail: info@theproductboxes.com

Phone: +1-559-473-1786

Address: 8839 N Cedar Ave B-4 #5020 Fresno, CA 93720, 559

3. Is There Any Direct Way To Communicate With The In-Charge?

Yes. Once you start working with us, it is possible to talk with the person at authority. However, if it is an emergency situation, you can communicate with them prior to order placement. We have no problem catering to such requests.  

4. Which Printing Technique Do You Employ?

 We have a number of techniques at hand. For example, we offer: 

  1. Offset Printing
  2. Digital Printing
  3. Screen Printing

It depends upon the client’s budget and requirement about the technique that they can employ. 

5. What Is Your Minimum Order Limit?

TheProductBoxes start accepting orders of minimum 100 boxes. Thus, if you want to order 100 or more boxes, you can easily place an order with us. For a number less than limit, you may need to talk to our customer care. 

6. Do You Deliver In Covid-19 Situation?

Yes, we do. Though a lot of businesses are affected by the current situation. We try our level best to deliver the packages on time. Hence, you do not have to worry about anything. 

7. Do You Follow Covid-19 SOPs During Operation?

 Yes, without following SOPs I don’t think we would be able to run our company. So, yes we definitely follow every SOP imposed by the government and World Health Organization. 

8. What Forms Of Payment Are Available?

There is a whole set of payment methods designed to meet your needs. For instance, if you are Master Card, PayPal, Union Pay, Visa card holders; then you can easily pay without much hustle. 

9. How Do I Know My Order Has Been Shipped?

We will let you know through mail. It is our duty and we will make sure it is done on time. One of our customer care representatives will reach out to you and inform you about your order. After that, you can track your order normally. 

10. Do You Provide Prototypes For The Packaging?

Yes. In fact, prototypes are an essential part of our company’s policy. We appreciate those clients who demand prototypes from us. There are separate charges for every method. To know more about them, you will have to call us. 

11. What Are Your Delivery Charges?

Free Of Cost Delivery. Yes, you read it right. We offer free delivery across the United States. Sounds good?

12. Can We Add Amendments During The Packaging Process?

It depends upon the stage of the procedure and the sort of amendment that you want to add in the process. If it will be possible, then sure why not. To put it in simple words, we accept any amendment that takes place within the 2-3 days of order placement. 

After three days, we will not be able to process your request because by now it will be in production.